Canceling within 1 hour of class: Late cancellations will result in a charge for the class or a deduction from your class package or membership.
No-Shows: No refund or credit will be issued for no-shows.
Technical Studio Issues: In case of a technical issue on our end (such as Zoom not launching, stream disruptions, or audio/video problems preventing class from running properly), we’ll make it right.
If a class is significantly interrupted or canceled due to a studio-side technical issue, you’ll receive a full refund or credit toward a future class.
If you have any issues or need assistance, please contact us as soon as possible, and we’ll be happy to help!